At Bands4fans, we want you to rock out with confidence! That’s why we offer a hassle-free return and refund policy to ensure your satisfaction with every purchase.
1. Returns
You can return most unused items in their original packaging within 30 days of receiving them. Here’s what you need to know:
Eligibility: Items must be unused, in original condition, and with all tags attached.
Timeline: You have 30 calendar days from the delivery date to initiate a return.
Proof of Purchase: Please include a receipt or proof of purchase with your return.
2. Refunds
Processing: Once we receive your returned item, we’ll inspect it and notify you of the status.
Approval and Refund: If approved, we’ll initiate a full refund to your original payment method within a few days. The timeframe may vary depending on your bank or card issuer.
3. Exchanges
Need a different size or variant? No problem! Contact us at [email protected] to initiate an exchange. Exchanges are subject to availability. We’ll process your exchange once we receive and inspect the original item.
4. Shipping
Return Shipping: You’ll be responsible for covering the return shipping costs.
Shipping Errors/Defective Items: If you receive a wrong or damaged item, contact us immediately at [email address removed]. We’ll arrange a replacement or refund and cover the return shipping.
5. Non-Returnable Items
Please note that certain items cannot be returned, including:
Gift cards
Downloadable music
Some health and personal care items
6. Contact Us
Have any questions? Feel free to reach out to our friendly customer service team at [email address removed]. We’re always happy to help!